Orders are shipped only after receipt of good funds. Orders paid by bank wire, credit card or postal money orders usually ship within 3-5 business days. Orders paid by personal check, cashier's check or bank money order are held until funds fully clear (at least 6 business days and as many as 10 business days) before processing.
A majority of orders are shipped via USPS. FedEx, UPS and Brinks are also used on occasion at our discretion. If you would like to use a specific shipping service, please contact Customer Service at (877) 429-8790 for a custom shipping quote.
All orders are shipped fully insured.
Multiple orders cannot be combined to save on shipping or for any other purpose.
All packages over $50 require a signature to be received.
All packages shipped via USPS will be shipped First Class, Priority or Express Mail.
All orders totaling $5,000 or more will be shipped UPS, USPS Priority Registered Mail or FedEx.
You will be notified by email when your package(s) ships. To protect our customers and Provident Metals from possible fraudulent activity, we do not provide tracking numbers on orders placed with credit cards.
All packages are shipped securely in inconspicuous packaging and give no indication of contents. Boxes may or may not be addressed from "Provident."
Some oversized packages may be shipped Federal Express or UPS.
We offer flat rate shipping based upon each order's subtotal.
Shipping rates are as follows:
|Order Sub-Total||Shipping Rate|
|$0 - $249.99||$5.95|
|$250 - $499.99||$8.95|
|$500 - $4,999.99||$11.95|
FREE SHIPPING ON ORDERS OVER $5000
International Shipping - We are currently shipping to Canada, however these orders must be placed by phone. All Canadian customers are required to call (877) 395-3107 during our regular business hours to place their orders. Acceptable payment methods are limited to wire transfers, bank drafts, cashiers checks, and money orders for international orders. At this time, we may ship to other countries on a case-by-case basis depending on USPS/UPS/FedEx shipping policies. Additional costs may be incurred. Please call during normal business hours to find out if we can ship to your country. See our FAQ page for more information on international shipping.