11/13/2019 07:53:27 PM
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Effective Date: October 1, 2019

ProvidentMetals.Com and its related services and products (“Website”) are owned and operated by Provident Metals Corp. (“Provident Metals”, “our”, “us”, “we”), a Delaware company with its principal place of business in Dallas, Texas. Provident Metals has adopted this Privacy Policy (“Privacy Policy”) to inform you that it collects Personal Data when you use the Website and to explain how this information is used. You should contact Provident Metals directly with any questions or concerns.



  • Personal Data means any information relating to an identified or identifiable natural person, an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • User(s) means individuals who visit, browse, create an account, and/or purchase items from the Website.
  • You/Your means User(s)

Types of Personal Data We Collect.

Provident Metals collects the following Personal Data from all Users:

  • First name;
  • Last name;
  • City;
  • State;
  • Zip code;
  • Email address;
  • Phone number;
  • Date of birth;
  • Company name;
  • Payment information, including, without limitation, credit/debit card of PayPal payment information;
  • Shipping, billing, and other information in connection with the purchase or shipment of Provident Metals products;
  • Information about transactions with Provident Metals, such as purchase history;
  • Any other information that you upload or submit to the Website directly or indirectly.

In addition, Provident Metals collects the following information from all Users:

  • Your geolocation;
  • Your IP address;
  • Your browser and search engine information;
  • Your device information;
  • Your visitor history;
  • Your usage of the Website, including, without limitation, any links or items clicked or pages viewed and statistics;
  • Information stored in cookies, pixel tags, or web beacons;
  • Analytical data from Google Analytics and/or Google AdSense; and
  • Any other additional analytic data that you voluntarily submit to the Website.

Provident Metals may collect this Personal Data from you through various channels, including, but not limited to, through your voluntary submission of information to the Website, through requests initiated by you through the Website, through the collection and analysis of information concerning your computer and browsing activities, through the use of cookies, web beacons, pixel tags, Google Analytics, Google AdSense, and through other sources permitted by law.

Cookies & Other Related Technology.

Please read Provident Metals’ Cookie Policy.

Provident Metals may utilize a software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to “Cookies,” and are used to track the online movements of users. In contrast to “Cookies,” which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personal information. Rather, we may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

From time to time, Provident Metals may release traffic data and information gathered using “Cookies” in the aggregate, such as by publishing a report on trends in the usage of the Website.

Provident Metals use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page (http://www.google.com/policies/technologies/ads/) or the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/choices/).

Provident Metals also utilizes Google Analytics Demographics and Interests Reporting.  Using the Ad Settings (https://www.google.com/settings/u/0/ads/authenticated), you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

Consent to Receive Email.

By establishing an account, making a purchase, or registering to receive the Provident Metals Newsletter, you consent to receive periodic commercial/promotional email communications from us. You may opt-out of receiving such promotional communications at any time by following the unsubscribe instructions contained in each email, or by contacting our customer service department. By unsubscribing from our Promotional Newsletter only, you may still receive promotional materials and transactional emails from us in the future.

How Provident Metals Uses Your Personal Data.

We use your Personal Data to provide you with the Website, process any requests made by you, communicate with you, identify and fix problems with the Website, communicate with you, and update you regarding changes to the Website and the Provident Metals and third-party services offered through the Website.

By using the Website, you further authorize the following specific uses of your Personal Data:

  • Enable your use of the Website and its associated services;
  • Improve algorithms;
  • Measure service usage;
  • Develop new features;
  • Contact and communicate with you, whether through email, telephone, text message, and/or messages within the Website;
  • Customize and/or tailor the Website and your user experience, which may include targeted selection and display of third party advertisements within the Website;
  • Aggregate certain information that does not include your personal information and disclose it for analysis, demographic profiling and/or targeted advertising;
  • Advertise products and services of Provident Metals;
  • Transmit and process your information and actions within the Website;
  • Provide statistical information, and include you in the same, where applicable;
  • Provide you with technical service and support, including updates;
  • Provide you with information concerning Provident Metals’ benefits or services;
  • Store, archive, retrieve, and make copies of your user generated content;
  • Understand your needs and requests;
  • Communicate promotions or other offers;
  • Process payments;
  • Prevent and detect illegal activities or violations of your Terms of Use;
  • Combine your personal and personally identifiable information with information from other Provident Metals applications and/or services; and
  • Facilitate your use of the Website and upgrades/replacements to the Website.

Sharing of Your Personal Data.

Provident Metals Shares Your Personal Data with third parties in the following circumstances:

  • Where Provident Metals has obtained your consent;
  • Where sharing or disclosure of your Personal Data is necessary to provide you with the Website, and/or associated services (We may disclose personal information to those who help Provident Metals provide products and services, including those who perform technical, administrative and data processing tasks, such as hosting, fulfillment, an data storage and security. These service providers are prohibited from using this personal information for any other purpose);
  • Where sharing or disclosure of your Personal Data is necessary pursuant to a campaign with Facebook and/or Instagram;
  • Where sharing or disclosure of your Personal Data is necessary to share personal or personally identifiable information with Provident Metals’ parents, subsidiaries, successors, assigns, licensees, affiliates, or business partners;
  • Where Provident Metals has been purchased by a third party;
  • Where sharing or disclosure of your Personal Data is necessary to respond to requests by government authorities;
  • Where your Personal Data is demanded by a court order or subpoena;
  • Where sharing or disclosure of your Personal Data is needed to protect the employees, independent contractors, officers, directors, members, users, or owners/shareholders of Provident Metals;
  • Where sharing or disclosure of your Personal Data is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty; and
  • Where Provident Metals is otherwise legally obligated to share your personal or personally identifiable information.

No Liability Third-Party Services and Third-Party Links.

The third-party service providers affiliated with Provident Metals have their own independent privacy policies governing the use of your Personal Data pursuant and we encourage you to read those privacy policies carefully.  You understand that even if Provident Metals deletes your Personal Data that it may still be available in a third-party service provider’s database.  Provident Metals has no responsibility or liability for the Personal Data collection, use, or storage activities of the third-party services providers used by Provident Metals to provide you with the services associated with the Website.

Provident Metals may outsource or subcontract some of our technical support, tracking and reporting functions, database management functions, and other services to third parties. We may share information from or about you with them so that they can perform their services as long as they comply with this Privacy Policy.  You understand and agree that Provident Metals will not be held responsible for any third-party communications sent by entities that Provident Metals does not own or control.  You are encouraged to review any third-party privacy policies before utilizing any such third-party service.

Provident Metals may include or offer third-party products or services on the Website and provide third-party links to the same.  These third-party websites have separate and independent privacy policies.  Provident Metals has no responsibility or liability for the content and activities of such third parties or their websites.  We encourage you to read carefully the privacy policies of all such third-party websites.  We seek to protect the integrity of the Website and therefore welcome any feedback about any such third-party websites.

Personal Data Transfer and Storage.

Your Personal Data is stored and processed on computers and servers in the United States and through your use of the Website, you consent to the processing and storage of your Personal Data and personally identifiable information.  You understand that your Personal Data may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction.  If you are located outside the United States and choose to provide Personal Data to us, please note that we transfer your Personal Data to the United States and process it here, and that we may store portions of your Personal Data in the United States.

The time periods for which we retain your Personal Data depend on the purposes for which we use it. Provident Metals will keep your personal information for as long as you are a registered user of our products and, thereafter, for no longer than is reasonably necessary for internal reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.

Personal Data Security.

Provident Metals uses standard technology to store and help prevent against the unauthorized disclosure of your Personal Data. Though we undertake commercially reasonable efforts to protect your information, no website, software, or online service is completely safe. Accordingly, you provide all such information at your own risk.

We comply with payment card industry data security standards that require merchants to implement security measures for credit card information. We never have access to your credit card information, as it is processed securely following the most stringent PCI-compliant standards. This ensures in the extremely unlikely case the Provident Metals servers are compromised, your financial details would not be accessible.

In order to protect your Personal Data, Provident Metals uses specific security measures, such Secure Sockets Layer (SSL) protocol, which encrypts information you input at 128-bit strength. This is denoted in most web browsers by a small padlock appearing on the bottom bar of the window and the address of the window changing from http:// to https://, indicating a secure connection.

Revoking Consent/Deleting Your Account.

You can delete or deactivate your Provident Metals account at any time by emailing help@providentmetals.com. When you delete your account, your personal information is removed from our database, unless we are required to save the data by applicable law, to prevent fraud, resolve disputes, troubleshoot problems, assist with investigations and/or enforce our Terms and Conditions.

You can access, review and change most of your personal information by logging in to the My Account area at ProvidentMetals.Com. You are required to promptly update your personal information if changes occur or information is inaccurate.

Your Provident Metals account and profile and the information contained therein are password protected. We assume no liability for the abuse of login data and passwords used.

Provident Metals treats data as a valuable asset that must be safeguarded and protected. As set forth above, we use reasonable security measures to protect your personal information against unauthorized access and disclosure.

Purchase or Sale of the Website or Other Assets.

Provident Metals may purchase other businesses or sell components of its business, including, but not limited to, the Website. In the event Provident Metals purchases another business or sells any component of its business, your Personal Data will continue to be used consistent with the terms of this Privacy Policy.

How To Stop Provident Metals from collecting your Personal Data.

You can stop Provident Metals from collecting your Personal Data by contacting Provident Metals at help@providentmetals.com and requesting that Provident Metals stop collecting your Personal Data.  Additionally, you can adjust your web browser settings to limit or turn off Cookies or other tracking techniques, or you can cease use of the Website.  You may contact Provident Metals with any requests regarding your Personal Data. Provident Metals also honors Do Not Track requests and signals.

Your Obligations.

When using the Website, you are obligated to inform Provident Metals of any changes to your Personal Data.

California Residents.

Under California’s “Shine the Light Law,” California residents have the right to receive information that identifies any third-party companies or individuals that Provident Metals has shared your Personal Data with in the previous calendar year, as well as a description of the categories of Personal Data disclosed to that third party. You may obtain this information once a year and free of charge by contacting Provident Metals at the address below.

Children’s Online Privacy Protection Policy.

The Website is not intended for or directed to users under the age of 18, and Provident Metals does not knowingly or intentionally collect Personal Data from children under the age of 13 or other minors. Where appropriate, Provident Metals takes reasonable measures to determine that users are adults of legal age and to inform minors not to submit such information to the Website or in response to advertisements. If you are concerned that Personal Data may have been inadvertently provided to or collected by Provident Metals, please contact us immediately so appropriate steps may be taken to remove such information from Provident Metals’ database.

Your Agreement to Our Privacy Policy.

You expressly consent to Provident Metals’ processing of information as described in this Privacy Policy when you use or interact with the Website, provide information to us through our Website, purchase our products or assent to our Terms and Conditions.  In addition, when you use or interact with the Website, you specifically consent to our collection of personal information by automated means, such as cookies.

Contact and Notices.

All questions and concerns regarding this Privacy Policy may be submitted to Provident Metals at:

Provident Metals Corp.

6125 Luther Lane, #465

Dallas, TX 75225